Privacy Policy

1. Information We May Collect

Depending on how you interact with VDesigns, information may include:

Name;

Business or organization name;

Email address;

Telephone number;

Website and domain information;

Contact and inquiry information;

Project requirements and preferences;

Communications with VDesigns;

Support requests and ticket information;

Client Portal account information;

Billing and transaction information;

First responder eligibility and verification information when a discount is requested; and

Technical information reasonably necessary to operate, secure, and improve our websites and services.

2. Payment Information

VDesigns may use third-party payment processors, including Stripe, to process payments and manage subscriptions.

Payment-card information submitted through a third-party payment processor is handled by that provider according to its own terms and privacy practices.

VDesigns may receive transaction information including payment status, transaction identifiers, subscription status, invoice information, and limited billing information necessary to administer an account.

3. How We May Use Information

VDesigns may use information to:

Respond to inquiries;

Manage prospective and existing client relationships;

Create and manage Client Portal accounts;

Provide website design, development, hosting, management, support, and related services;

Communicate regarding projects;

Manage support requests;

Create and administer invoices;

Process and track payments;

Administer subscriptions;

Verify eligibility for discounts;

Prevent fraudulent discount claims;

Maintain and secure systems;

Prevent fraud, abuse, and unauthorized access;

Maintain appropriate business records;

Enforce agreements and policies; and

Comply with applicable legal obligations.

4. Cookies and Similar Technologies

VDesigns websites and services may use cookies and similar technologies necessary for authentication, security, session management, preferences, and website operation.

Additional technologies may be used when analytics or other website services are implemented.

Browser settings may allow users to control certain cookies. Disabling necessary cookies may prevent portions of a website or the Client Portal from functioning correctly.

5. Client Portal

Information submitted through the Client Portal may be maintained as part of client account, project, support, and transaction records.

Clients are responsible for protecting their account credentials and should notify VDesigns if unauthorized access is reasonably suspected.

6. Service Providers

VDesigns may use third-party providers to perform services relating to:

Website hosting and infrastructure;

Website deployment;

Payment processing;

Email;

Domain services;

Security; and

Other technology reasonably necessary to provide VDesigns services.

These providers may process information as necessary to perform their respective services.

7. Disclosure of Information

VDesigns does not sell personal information.

VDesigns may disclose information when reasonably necessary to:

Provide services requested by a Client;

Work with service providers;

Comply with applicable law or legal process;

Protect VDesigns, Clients, users, or others;

Investigate fraud, abuse, unauthorized access, or security incidents;

Enforce agreements and policies; or

Complete a merger, acquisition, sale, restructuring, or similar business transaction.

8. Cooperation With Law Enforcement

VDesigns may cooperate with local, state, and federal law enforcement agencies and other governmental authorities when permitted or required by applicable law.

VDesigns may preserve, access, or disclose information when reasonably necessary to:

Comply with a valid subpoena, court order, warrant, or other lawful legal process;

Respond to lawful requests from law enforcement or governmental authorities;

Protect the rights, property, systems, or security of VDesigns, its Clients, users, or others;

Investigate or prevent suspected fraud, abuse, unauthorized access, security incidents, or other unlawful activity; or

Address an emergency involving a reasonable belief of an imminent risk of death or serious physical harm when disclosure is permitted by applicable law.

VDesigns reserves the right to review governmental and law-enforcement requests and require appropriate legal process before disclosing information when applicable.

Nothing in this Privacy Policy creates an obligation for VDesigns to disclose information when disclosure is not legally required or otherwise permitted.

9. First Responder Verification Information

When an individual requests the VDesigns First Responder Discount, VDesigns may collect information reasonably necessary to determine eligibility.

This may include name, occupation, agency or organization, agency email address, credential information, or other verification documentation.

VDesigns uses this information for eligibility verification, administration of the discount, prevention of fraudulent claims, and appropriate recordkeeping.

Applicants should not provide Social Security numbers, passwords, financial-account credentials, or other unnecessary sensitive information.

Additional terms are provided in the VDesigns First Responder Discount Policy.

10. Data Retention

VDesigns may retain information for as long as reasonably necessary to provide services, administer accounts, maintain appropriate business and transaction records, resolve disputes, enforce agreements, prevent abuse, and comply with applicable legal obligations.

11. Security

VDesigns uses reasonable administrative and technical measures intended to protect information under its control.

No internet transmission, database, hosting environment, or electronic storage system can be guaranteed to be completely secure.

12. Third-Party Websites

VDesigns websites may contain links to third-party websites or services.

VDesigns is not responsible for the privacy practices, security, availability, or content of independently operated third-party services.

13. Children's Privacy

VDesigns services are intended for businesses and individuals seeking professional website-related services and are not directed toward children under 13.

VDesigns does not knowingly collect personal information from children under 13 through services directed to them.

14. Privacy Requests

Individuals may contact VDesigns regarding access to, correction of, or deletion of personal information where applicable.

Certain information may be retained when reasonably necessary for legitimate business, contractual, security, fraud-prevention, or legal purposes.

15. Changes to This Policy

VDesigns may update this Privacy Policy periodically.

The current version will be identified by its Effective Date.