Terms of Service

1. Services

VDesigns provides website design, development, hosting, management, support, and related digital services.

The specific scope, price, hosting arrangement, management services, and other requirements for a project are determined by the proposal, invoice, checkout, written offer, or other project terms accepted by the Client.

Work outside the agreed scope may require additional payment.

2. Development Process

VDesigns may divide website projects into stages including:

Development → Design Review → Client Review → Launch → Management

The Client agrees to provide reasonably requested information, content, credentials, approvals, and feedback necessary for VDesigns to perform the services.

Delays in receiving required information or approval may delay completion or launch.

3. Client Review

During Client Review, the Client may review the applicable website and request reasonable corrections or revisions within the agreed project scope.

Requests that materially expand or change the original scope may constitute additional work and may require additional payment.

4. Client Approval

Client approval indicates that the Client has reviewed the applicable deliverable and authorizes VDesigns to proceed toward completion or launch.

The Client is responsible for reviewing business information, contact information, pricing, claims, photographs, links, and other Client-specific information for accuracy.

5. Payment

Unless different written payment terms are established for a particular project, website-development payment becomes due at the end of Client Review.

The applicable invoice, proposal, checkout, or accepted offer determines the amount actually owed.

6. Website Service Options

Self-Hosted Website — Starting at $600 One-Time

Website-development services intended for a Client who will assume responsibility for hosting and ongoing website operation following applicable delivery or transfer.

VDesigns-Hosted Website — Starting at $2,000 One-Time

Website development with an agreed VDesigns hosting arrangement. Final pricing depends on the scope and requirements of the project.

VDesigns Managed Website — $115 Per Month

An ongoing website-management arrangement that may include hosting, website management, support, and updates within the scope of the applicable plan.

If a proposal, invoice, checkout, or other written offer accepted by the Client differs from the general pricing above, the accepted offer controls.

7. Recurring Subscriptions

By beginning a recurring subscription, the Client authorizes the applicable payment processor to charge the selected payment method according to the billing interval and price presented when the subscription is established.

Recurring charges continue until the subscription is canceled.

8. Cancellation

Clients may cancel active subscriptions through available account-management functionality or by contacting VDesigns.

Unless otherwise agreed in writing, cancellation prevents future recurring charges but does not automatically entitle the Client to a refund for the current or previous billing periods.

Services associated with a canceled subscription may continue through the applicable paid period and may thereafter be discontinued.

9. Failed or Past-Due Payments

If a payment fails or an amount becomes past due, VDesigns may request updated payment information.

VDesigns may suspend affected hosting, management, support, or other services until the outstanding balance is resolved.

Suspension does not waive amounts already owed.

10. Refunds

Payments for completed development work, work already performed, and completed billing periods are generally non-refundable except where otherwise agreed in writing or required by applicable law.

11. Hosting

Where VDesigns provides hosting, VDesigns will use commercially reasonable efforts to maintain the hosting arrangement.

Hosting may depend upon third-party infrastructure. VDesigns does not guarantee 100% uptime or uninterrupted availability.

12. Domains

Responsibility for domain registration, renewal, ownership, transfer, and associated fees depends upon the service arrangement accepted by the Client.

Unless expressly agreed otherwise, Clients remain responsible for domains owned or controlled by them.

VDesigns is not responsible for expiration of a domain when the Client or another third party is responsible for its registration or renewal.

13. Client Accounts

Certain VDesigns services may require access to the VDesigns Client Portal.

Clients agree to provide accurate account information, protect their login credentials, and notify VDesigns if unauthorized access is reasonably suspected.

14. Client Content

Clients may provide text, photographs, videos, logos, trademarks, graphics, testimonials, business information, and other materials (“Client Content”).

The Client represents that it owns or has appropriate authorization to use and provide Client Content for the intended project.

The Client authorizes VDesigns to reproduce, edit, resize, format, modify, and publish Client Content as reasonably necessary to perform the requested services.

15. Content Accuracy

The Client is responsible for the accuracy and legality of Client-specific content.

VDesigns does not independently verify every price, business claim, license, certification, testimonial, photograph, promotion, or other factual representation supplied or approved by a Client.

16. Intellectual Property

VDesigns retains ownership of its pre-existing tools, processes, systems, software, templates, know-how, branding, and other intellectual property unless expressly agreed otherwise.

Third-party software, photographs, fonts, frameworks, libraries, plugins, and similar materials remain subject to their respective ownership rights and licenses.

Project-specific ownership or transfer arrangements may be established by the applicable project agreement.

17. Revisions and Updates

Development revisions must remain reasonably within the agreed project scope.

For Clients receiving ongoing management, update requests must remain within the services included in the applicable management plan.

Substantial redesigns, additional functionality, major new pages, integrations, or other work outside the existing scope may require additional charges.

18. Third-Party Services

VDesigns websites and services may rely on third-party hosting providers, domain registrars, payment processors, deployment platforms, email providers, APIs, software libraries, and other services.

VDesigns is not responsible for interruptions, restrictions, pricing changes, discontinuation, or failures caused by third-party providers outside VDesigns’ reasonable control.

19. Acceptable Use

Clients may not use VDesigns services to:

• Violate applicable law;

• Infringe intellectual-property rights;

• Distribute malicious software;

• Attempt unauthorized access to accounts or systems;

• Interfere with system security or availability;

• Conduct fraudulent activity; or

• Abuse VDesigns infrastructure.

20. No Guaranteed Business Results

VDesigns does not guarantee any particular search-engine ranking, amount of traffic, number of leads, sales, revenue, conversions, or other business result unless a particular guarantee is expressly provided in writing.

21. Suspension or Termination

VDesigns may suspend or terminate affected services when reasonably necessary because of:

• Nonpayment;

• Material violation of these Terms;

• Fraudulent or unlawful activity;

• Abuse of VDesigns systems; or

• A material security risk.

22. Website Transfer or Termination

The consequences of terminating hosting or management depend upon the service arrangement purchased by the Client.

Any outstanding balance must be resolved before VDesigns is required to perform an applicable transfer or provide deliverables where permitted by law and the applicable agreement.

Third-party services, licenses, subscriptions, infrastructure, systems, or intellectual property belonging to VDesigns are not automatically transferred unless expressly included.

23. Portfolio Use

Unless otherwise agreed in writing, VDesigns may identify completed public-facing projects as examples of its work and may display screenshots, links, business names, or descriptions of those projects in its portfolio and marketing materials.

This provision does not authorize disclosure of confidential Client information.

24. Disclaimer

To the fullest extent permitted by applicable law, VDesigns makes no warranties regarding the services except those expressly stated in a written agreement.

Nothing in these Terms excludes rights or warranties that cannot legally be excluded.

25. Limitation of Liability

To the fullest extent permitted by applicable law, VDesigns will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the services.

To the fullest extent permitted by applicable law, VDesigns’ aggregate liability arising from a particular paid service will not exceed the amount paid by the Client to VDesigns for that service during the six months immediately preceding the event giving rise to the claim.

This limitation does not apply where prohibited by law.

26. Electronic Acceptance

Electronic acceptance of these Terms through the VDesigns Client Portal, checkout, onboarding process, or another electronic method may constitute acceptance of these Terms.

VDesigns may maintain records of acceptance, including the Client or account, date and time, version accepted, and acceptance event.

27. Changes to These Terms

VDesigns may update these Terms periodically.

The current version will be identified by its Effective Date. Material changes will apply prospectively as required by applicable law.

28. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

29. Severability

If any provision is determined to be unenforceable, the remaining provisions remain effective to the extent permitted by law.